Lower intermediate · Phrases · 23 words

Complaints & Returns

What to say when there's a problem with something you bought or a service you received. Being polite makes it go more smoothly.

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ThaiReadingMeaning
ใช้ไม่ได้chái mâi dâaitɕʰáj mâj dâːjIt doesn't work.
ซื้อไปเมื่อวานครับsʉ́ʉ pai mʉ̂a-waan khrápsɯ́ː paj mɯ̂a.waːn kʰrápI bought it yesterday.
ขอคืนเงินได้ไหมkhɔ̌ɔ khʉʉn ngən dâai mǎikʰɔ̌ː kʰɯːn ŋɤn dâːj mǎjCan I get a refund?
ขอเปลี่ยนอันใหม่ได้ไหมkhɔ̌ɔ plìan an mài dâai mǎikʰɔ̌ː plìan ʔan màj dâːj mǎjCan I exchange it for a new one?
ขอคืนของได้ไหมkhɔ̌ɔ khʉʉn khɔ̌ɔng dâai mǎikʰɔ̌ː kʰɯːn kʰɔ̌ːŋ dâːj mǎjCan I return this?
มีใบเสร็จครับmii bai-sèt khrápmiː baj.sèt kʰrápI have the receipt.
ไซซ์ไม่พอดีsai mâi phɔɔ-diisaj mâj pʰɔː.diːThe size doesn't fit.
สีไม่ตรงกับรูปsǐi mâi dtrong gàp rûupsǐː mâj troŋ kàp rûːpThe color doesn't match the picture.
ได้ของไม่ครบdâai khɔ̌ɔng mâi khrópdâːj kʰɔ̌ːŋ mâj kʰrópSome items are missing.
สั่งอันนี้ แต่ได้อันนั้นsàng an níi dtɛ̀ɛ dâai an nánsàŋ ʔan níː tɛ̀ː dâːj ʔan nánI ordered this one, but I got that one.
ยังไม่ได้ของเลยyang mâi dâai khɔ̌ɔng ləəijaŋ mâj dâːj kʰɔ̌ːŋ lɤːjI still haven't received my order.
คิดเงินผิดkhít ngən phìtkʰít ŋɤn pʰìtThe bill is wrong.
ทอนเงินไม่ครบthɔɔn ngən mâi khróptʰɔːn ŋɤn mâj kʰrópThe change is short.
รอนานมากแล้วrɔɔ naan mâak lɛ́ɛorɔː naːn mâːk lɛ́ːwI've been waiting a very long time.
อาหารไม่สุกaa-hǎan mâi sùkʔaː.hǎːn mâj sùkThe food isn't cooked through.
มีเศษอะไรอยู่ในอาหารmii sèet à-rai yùu nai aa-hǎanmiː sèːt ʔà.raj jùː naj ʔaː.hǎːnThere's something in my food.
ขอคุยกับผู้จัดการหน่อยครับkhɔ̌ɔ khui gàp phûu-jàt-gaan nɔ̀i khrápkʰɔ̌ː kʰuj kàp pʰûː.tɕàt.kaːn nɔ̀j kʰrápMay I speak to the manager?
จะแก้ไขยังไงครับjà gɛ̂ɛ-khǎi yang-ngai khráptɕàʔ kɛ̂ː.kʰǎj jaŋ.ŋaj kʰrápHow will you resolve this?
ช่วยดูให้หน่อยได้ไหมครับchûai duu hâi nɔ̀i dâai mǎi khráptɕʰûaj duː hâj nɔ̀j dâːj mǎj kʰrápCould you take a look for me?
ไม่ค่อยพอใจmâi khɔ̂i phɔɔ-jaimâj kʰɔ̂j pʰɔː.tɕajI'm not very satisfied.
ร้องเรียนrɔ́ɔng-rianrɔ́ːŋ.rianto file a complaint
ยังอยู่ในประกันไหมyang yùu nai prà-gan mǎijaŋ jùː naj prà.kan mǎjIs it still under warranty?
ส่งซ่อมได้ไหมsòng sɔ̂ɔm dâai mǎisòŋ sɔ̂ːm dâːj mǎjCan I send it in for repair?

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